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      Percepta

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      Inbound Customer Service Representative Interview

      21 Dec 2021
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Percepta (Melbourne) in Mar 2019

      Interview

      Received a phone call from HR and had the initial interview for about 10-15minutes. Then HR advised that she will send an email for the details of the final interview. Received the email the next day with the details of the interview schedule and location office. On the day of interview, I met with the team leader of inbound and operations manager. It went quick, about 30-45minutes. They advised I will hear back from HR for outcome and got a call after a few hours saying I got accepted. It was a smooth interview process.

      Interview questions [1]

      Question 1

      Why did you apply for this position? Give an example of a situation where you were given an impossible target and what did you do to reach that target?
      Answer question