I was part of a group interview where we watched a slideshow and would be asked questions along the way. Afterwards, there was a little test to match number and find mistakes.
Interview questions [1]
Question 1
Describe a time that you went above and beyond for a customer.
It was thorough and fair. I had 2 different group video interviews. One was for a specific location and when that first location filled up, I got a chance to do a second interview for a different location. We then did one group online training after passing, then waited about 2 weeks before starting work.
Interview questions [1]
Question 1
Describe a difficult situation you encountered at work and how you handled it
I applied online. The process took 1 week. I interviewed at Photogenic
Interview
Quick interview process - took about a week. I applied online then went in for an in person interview. Was asked about customer service experience. Fairly simple interview. Need to be willing to work with customers, follow directions, and ensure a quality guest experience. Also was asked which location I might prefer to be staffed at, but ultimately the company places you if you are given an offer.
Interview questions [1]
Question 1
Most questions dealt with how to deal with customers and ensure a quality guest experience.