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      Customer Success Manager (CSM) Interview

      4 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Powtoon

      Interview

      Really weird experience. When I got on the call with the hiring team I felt very uncomfortable from the beginning as they were cold, unfriendly and awkward to make conversation with. They also expected a second stage interview to be held in-person which by today’s standards and for the role/industry, is ridiculously premature and a waste of candidates time. There were 4 interview stages and it’s a hybrid role. It was almost like they expected me to beg for the position like they’re Amazon or Google. The fact that it didn’t work out was a blessing in disguise as I wouldn’t want to work in that culture anyway.

      Interview questions [1]

      Question 1

      Why do you want to work for us?
      Answer question
      avatar
      Powtoon response
      1y
      Thank you for taking the time to share your feedback, though we are sincerely surprised to read this. We’re sorry to hear that your experience didn’t meet your expectations and that you felt uncomfortable during the process. This is not the impression we want any candidate to leave with, as we strive to create a positive and respectful candidate experience. We understand that expectations around interviews can vary, and we aim to create a balance between assessing a mutual fit and being considerate of candidates' time and effort. We wish you all the best in your future endeavors and hope you find a company and role that are the perfect fit for you.