I applied online. The process took 3 weeks. I interviewed at Primark (Edinburgh, Scotland) in June 2019
Interview
Went to CS desk and then was taken to the staff area where I sat until a manager came to interview me.
The interview process was straightforward. A lot of the questions I had thought of answers to before and looking at past questions online really help,
Interview questions [1]
Question 1
Why Primark?
What would you do if a customer wanted an item that wasn't in stock in store?
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?