I applied online. The process took 2 weeks. I interviewed at Primark in Oct 2021
Interview
All in all the interview was very good. My interviewer was really nice and easy to talk to. They told me I had the job by the end of it so really easy and chilled if you just research a bit about it.
Interview questions [1]
Question 1
They first asked about my availability etc hours and days I could do. Then they asked about any pre-booked holidays. Then went on to question, "tell us about yourself" "why primark?" "what skills do you think you need to work hear?" "what is good customer service?" . There was then scenarios like "how do you deal with an angry customer wanting to use the fitting rooms?" "What would you deal with first; a customer or a mess on the floor or stock being put out first?"
There’s an exam first at home then an in person interview, it’s one manager interviewing you and it’s quite short, they don’t ask too many questions just know your CV and being able to work flexible hours helps
Interview questions [1]
Question 1
They asked about previous experience, and how to handle certain situations with customers, also about flexibility
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had