I applied online. I interviewed at Primark (Milton Keynes, England) in Sept 2021
Interview
One arriving at the store, you will have to ask a member of staff to let them know you have an interview. They will then take you to the staff room. The whole interview process is fairly easy and straightforward, and is point based ( they do not tell you this, but the pass mark is around 16 points). I got asked about "what I knew about Primark", in which I mentioned when it was found and by whom. Also scenario questions such as, "you are part of the fitting rooms, and all the fitting rooms are full, but there is a long queue. What should you tell the customers who are waiting?". Just make sure you get to know your interviewer, and ask questions for them at the end.
Interview questions [1]
Question 1
You are part of the fitting rooms, and all the fitting rooms are full, but there is a long queue. What should you tell the customers who are waiting?
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?