I applied online. I interviewed at Primark (London, England) in July 2021
Interview
Quite easy, but definitely research the company beforehand and revise your answers. Questions included: - describe an example of teamwork - describe an example of communication - why do you want to work for us? - what do you know about Primark? - what does good customer service mean to you and why is it important? - how would you deal with a rude customer? - tell me about yourself?
Interview questions [1]
Question 1
Tell me about yourself, including any customer service experience
Questions you would expect in majority retail roles. Questions about shop floor interactions. Customer interactions etc. There's only a few questions. Interview focuses the most on your soft skills and your approach to the retail environment.
Interview questions [1]
Question 1
If there were clothes on the floor, what would you do and why?
very smooth, just went up to the checkout area and said i have an interview, we sat in the back and i just got asked a few questions, very friendly it felt more personal and easier to talk compared to other interviews i have had
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?