I applied online. The process took 2 weeks. I interviewed at Primark (Reading, England) in Apr 2024
Interview
One on one with an employee who was very nice and helpful. Sat in a small office answering questions. Had to get there 10 mins early and wait in the staff room. Very relaxed process not stressful.
Interview questions [2]
Question 1
Describe a time you received excellent customer service and why it was good etc
Individual phone interview asking basic questions about sales experience in fast-paced environments and expectations. As I already worked for another store in a different location I didn't have to attend to a second interview. Once I got it, there was a induction day talking about the business, its mission and values.
Usually have a group interview, and then have an individual one with two managers. They will ask you situational questions, and then questions about yourself. Received a call back the next day.
Concise and to the point: CV review and experience highlights, with questions on each role and how my responsibilities, skills, and impact would translate to Primark and future career fit.