I applied through a staffing agency. The process took 1 week. I interviewed at Primark in Apr 2025
Interview
The application process starts in a pointlessly strenuous way for what is a basic near-minimum wage retail job. CV? Fine, of course. But then they make you do some cheesy personality/'social kills' type assessment which is basically just designed to discriminate against neurodivergent people when you look at studies on outcomes.
Anyway, I was invited to an interview and I was given a grand total of about 18 hours notice for it. The interview was on Thursday morning and I was told about it Wednesday early afternoon. It was a no-reply email so you couldn't confirm or re-arrange. I had a healthcare appointment so I tried ringing them to re-arrange and nobody picked up the phone!
I had to cancel my long-awaited healthcare appointment. When I showed up 5 minutes early (they requested no more than 5 mins early in the email) they left me waiting for about 15 minutes while the interviewing manager did other stuff-a sign of an understaffed store, as is common in retail these days.
Then they took me up to the interview room and left me for another 10 minutes. The interview wasn't too long and was basic. They ask questions, you answer-no room for a dialogue or conversation as they're just asking the questions off a sheet. "Tell me about a time when you... ; tell me a time when you demonstrated..." I don't remember the exact ones to be honest.
After the interview they thanked me and that was all good. They were polite and nice enough though I wouldn't say friendly.
Also, you needed to bring in NI and proof of identity (e.g., passport) within 48 hours of the interview. Given that this was arranged at short notice it was extremely hard to get the NI letter in time (photo was not accepted) and I had to ask a parent to post it 1st class.
Anyhow, I was rejected a couple of days later with no feedback and just an automated message. Once again this was a no-reply email so I couldn't ask for feedback that way. When I tried ringing them to ask for feedback nobody picked up yet again.
What a joke of a process. So disrespectful to the candidate.
Interview questions [1]
Question 1
Tell me about a time when you overcame a difficult situation (or something like that).
Was good not too hard.
Normal questions that you’d expect in any retail interview to be honest.
Questions such as why do you want to work here and what’s your biggest weakness and so o.
I applied online. I interviewed at Primark in June 2026
Interview
Simple competency questions and also availability questions etc. , easy enough to answer, lovely lady interviewing me, overall good experience even if you dont get an offer god experience to do.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision and how you dealt with it.
One on one with the team manager of the department which i was about to get hired. He asked me situasional question like "How would you deal with an angry customer?" or "How do you cooperate in team when you have a bad day"