Probe CX interview questions
Updated 16 May 2026Difficulty
Easy
Experience
Mostly positive
How others got an interview
- 8%Recruitment agencyRecruitment agency
- 7%Employee referralEmployee referral
- 2%RecruiterRecruiter
- 2%OtherOther
- 2%In personIn person
Interview search
91 interviews
Probe CX interviews FAQs
- Glassdoor users rated their interview experience at Probe CX as 61.5% positive with a difficulty rating score of 2.06 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Help Desk and CCM rated their interviews as the hardest, whereas interviews for Call Center Agent and CSO roles were rated as the easiest.
- The hiring process at Probe CX takes an average of 16 days when considering 65 user submitted interviews across all job titles. Candidates applying for CCM had the quickest hiring process (on average 1 day), whereas Customer Solutions Specialist roles had the slowest hiring process (on average 52 days).
- Common stages of the interview process at Probe CX according to 65 Glassdoor interviews include:
Phone interview: 21%
Background check: 17%
Skills test: 16%
One on one interview: 11%
Group panel interview: 9%
Presentation: 8%
IQ intelligence test: 7%
Drug test: 5%
Personality test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(249) ;
- Customer Service Agent(58) ;
- Customer Solutions Specialist(55) ;
- Customer Service Representative (CSR)(44) ;
- Team Leader(26) ;
- Customer Service Specialist(24) ;
- Customer Service(17) ;
- Customer Experience Executive(13) ;
- Customer Service Champion(12) ;
- Call Center Agent(10) ;
- Call Centre Agent(9) ;
- IT Service Desk Analyst(9) ;
- Collections Officer(8) ;
- Service Desk Analyst(8) ;
- Talent Acquisition(8) .