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      QE Gateshead

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      IT Support Interview

      14 Dec 2020
      Anonymous employee
      Gateshead, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at QE Gateshead (Gateshead, England) in July 2018

      Interview

      When given interview details, such as time and date, I was informed that I also had to present on a given topic. Had 1-2 weeks to prepare for the interview and presentation. Started the interview with the presentation. Presentation was about 15 - 20 minutes. After the presentation, it went straight into the interview process. Each interviewer had 3 questions. They had a diverse interviewer panel, which included one member being non-technical, who also does not work in IT. Interview questions were a mix of technical and non-technical questions. Also had a nice chat with the panel after the interview was officially over.

      Interview questions [1]

      Question 1

      Have you dealt with a difficult customer or user? If you did, how did you deal with them, and how did you resolve their issue?
      Answer question