I applied through a recruiter. The process took 1 week. I interviewed at Quality IP (Kent, OH) in Jan 2023
Interview
Interviewer didn't ask any questions really, just attempted to tell me what I did or didn't know, based on knowing nothing about me or my work history. Didn't like that I could only name two ticketing softwares I'd used off the top of my head (used 4-5 in my career, some were very crappy/forgettable and all I could think of was servicenow and connectwise) and wanted to claim I hadn't worked for an "actual MSP" before because the MSPs I've worked for didn't have like an entire monopoly on their client's IT infrastructure. We didn't talk about account management whatsoever, just kept circling back to the interviewer wanting to condescend me and make himself feel better
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