I applied online. The process took 2 weeks. I interviewed at Quest Diagnostics (Lees Summit, MO) in Dec 2017
Interview
One on one interview in a small office. Basic interview questions, fairly casual. There was a test in which you are given a prompt on a computer and asked to read the prompt as if speaking to a customer and record the answers.
Interview questions [1]
Question 1
Describe a scenario in which you faced adversity at a previous job and how you overcame it.
I applied online. The process took 3 days. I interviewed at Quest Diagnostics in May 2023
Interview
The first step is a simple self guided video interview . It was very easy to use. It only took around thirty minutes to complete. I don’t know what happens past that yet.
Interview questions [1]
Question 1
There was one question that asks you to describe a difficult situation, how you handled it, and what was the outcome.
I applied online. The process took 4 days. I interviewed at Quest Diagnostics in Dec 2021
Interview
Very easy spoke with recruiter for first interview then hiring manager for second. used STAR method for interview questions and got the job. questions are mainly about your experience with call centers
Interview questions [1]
Question 1
Whats your strengths?
whats your weaknesses?
“tell me about a time?” using star method