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      RAM Hotels

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      Front Desk Agent Interview

      13 Apr 2019
      Anonymous employee
      Phenix City, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at RAM Hotels (Phenix City, AL) in Mar 2018

      Interview

      Through, they have two rounds of interviews, the second you get a chance to work with all departments and afterwards you talk pay and on-boarding. Negative is that its some what like a popularity contest, you have to make a stellar impression on ALL staff to get hired and thats daunting. They all talk about you after the interview to make sure you fit in. Management has been known to misplace applications so call multiple times to secure an interview and follow ups.

      Interview questions [1]

      Question 1

      Whats one guest recovery situation you handled.
      Answer question

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