I applied online. The process took 5 days. I interviewed at RDI (Cincinnati, OH) in Jan 2012
Interview
They do an interview over the phone first, which is done by one of the managers. Then you come into the building and speak with a Human Resource manager. They are layed back, but still dressed professional/casual. They then tell you they will call you after they ask you basic technical questions. I got a call right after I left pretty much. They do not drug test.
Interview questions [1]
Question 1
What is one of the first steps you would perform if a customer is having issues loading a website?