I applied through an employee referral. The process took 2 weeks. I interviewed at ReferralExchange (Sacramento, CA) in Apr 2015
Interview
I had a phone interview where I spoke with one of the team leads about the position, then a in person interview with a panel of current employees, trainers and management. I then was later offered a position with the company.
I applied online. I interviewed at ReferralExchange in Mar 2017
Interview
I was asked about my job history, as well as how I solved problems in the past. They explained various aspects of the customer service position and gave me a scenario with a client to respond to.
Interview questions [1]
Question 1
Discuss a time that you made an error in a previous job, and how did you handle it?
