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      Repco

      Part of Genuine Parts Company

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      Customer Service Representative Interview

      26 June 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Repco in Apr 2025

      Interview

      Firstly i received a phone call and spoke with the hiring manager at my local store and answered general questions about availability & previous experience as well as some STAR based questions and then a few days later i was invited to have a face to face interview with the hiring manager and the store manager the questions and process was quite similar to the phone interview but with more of a personal touch being face to face.

      Interview questions [3]

      Question 1

      Tell me about a time when you have had to deal with a difficult customer
      Answer question

      Question 2

      How do you manage competing priorities
      Answer question

      Question 3

      Explained a time you made an positive lasting impression on a customer
      Answer question

      Other Customer Service Representative interview reviews for Repco

      Customer Service Representative Interview

      12 July 2024
      Anonymous employee
      Geraldton
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Repco (Geraldton)

      Interview

      I walked into the store with a resume and walked out with a job very quick in-person interview. There is a staff shortage where I live and following the interview they got back to me very quickly and efficiently with contracts and other such things

      Interview questions [1]

      Question 1

      I was asked about my availability
      Answer question

      Customer Service Representative Interview

      29 June 2016
      Anonymous employee
      North Shore
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Repco (North Shore) in June 2015

      Interview

      long and thorough for the type of job and pay submit CV then called in for an interview. interview was for about an hour! with 2 people interviewing the interview briefly asked what i knew about the company and then many experience based questions.

      Interview questions [2]

      Question 1

      tell us about a time were you showed leadership
      Answer question

      Question 2

      tell us about a time were you went over and above to help a customer
      Answer question