As an experienced HR leader actively seeking employment for over a year, I approached the Talent Acquisition Manager role at Restaurant Brands with genuine enthusiasm. The position aligned closely with my background in strategic recruitment, team leadership, and workforce planning.
The initial phone screen lasted over 10 minutes, and while the recruiter was courteous, they opened the call by stating its purpose was to discuss my experience and schedule an interview for the following week. This framing made it clear that the interview was already a foregone conclusion, rather than contingent on a deeper understanding of my suitability. The role itself had only been advertised for five days, which added to the impression that a preferred candidate may have already been identified.
During the panel interview, which was led by the HR Director and HR Operations Manager, it was mentioned that a recent senior HR hire had been made based on a personal connection. While I appreciated the honesty, it reinforced concerns about how candidates are evaluated and whether the process is truly merit-based.
For someone navigating long-term unemployment, investing time and emotional energy into a process that feels predetermined is deeply discouraging. As HR professionals, we know that fairness, transparency, and genuine engagement are not just best practices but they’re the foundation of ethical hiring.
I hope Restaurant Brands reflects on how its recruitment processes impact experienced professionals who are earnestly seeking meaningful opportunities. A more considered and equitable approach would go a long way in strengthening candidate trust and employer reputation.