I applied online. The process took 2 weeks. I interviewed at Ricoh (Seattle, WA) in June 2013
Interview
The interview process consist of meeting with the hiring manager first, then meeting with the branch director. After getting the nod from the director, you once again meet with the hiring manager to round things out.
Interview questions [1]
Question 1
Have you ever had an unsatisfied customer? What did you do to make them happy again?