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      Root Inc.

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      Root Inc. interviewsRoot Inc. Entry Level Claims Adjuster interviewsRoot Inc. interview


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      Entry Level Claims Adjuster Interview

      26 Feb 2021
      Anonymous interview candidate
      Columbus, OH
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Root Inc. (Columbus, OH) in Feb 2021

      Interview

      Their website states they won't contact you initially if you are not selected for an interview. I applied online in January; about 10 days later I was contacted for a phone interview. I spoke with a person I could barely hear for about 30 min who talked about the job duties and why I opted to apply to Root. I was then advised that the job start date advertised was moved back to March - not an issue for me. About a week after that, I had a Google meeting with 2 managers; we were scheduled for a hour, but because I was able to describe the job duties, we talked for about 20 minutes. They asked general question as outlined below. I was told at the end of the interview, I would hear back regarding the next steps. It is now 2.5 weeks later and I have not heard anything from Root and there is no way to check the status of your application on their website.

      Interview questions [1]

      Question 1

      Why Root? It's 4:55 and you have a hard stop time of 5:00. You promised a customer an account review and determination today; what do you do since you haven't had a chance to review their account? What is a mistake you made in the workplace and how did you rectify it? Did you ever have a difficult supervisor and how did you handle the situation?
      Answer question
      8