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      First Line Helpdesk Interview

      19 Dec 2015
      Anonymous interview candidate
      Birmingham, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at SCC (Birmingham, England) in Dec 2015

      Interview

      First time they got my interview time wrong. They sent me an email saying 11AM, and when I got there they had the nerve to send me back home and asked me to come back at 3PM. I left without intending to ever come back, but they insisted with emails and phone calls so I went to an interview after all. The interview was perfect, but later they simply called and let me know that they decided to rotate staff from other locations so they won't be hiring anymore. So basically, about 2 weeks of trips, emails and phone calls for nothing. This is beyond my understanding. We are all expected to be dressed properly and if we're 2 minutes late we fail the interview straight away, but they have the right to just tell you to go home and come back whenever they want? Avoid SCC at all costs. Nothing but time wasters.

      Interview questions [1]

      Question 1

      Will you work for us?
      2 Answers
      8
      avatar
      SCC response
      9y
      Thank you for your review. It's understandable that you are unhappy which may be the reason you've left one or two key details out of your review, including, among other things, the expenses offered to you for the inconvenience caused by mutual misunderstanding.