I applied in-person. The process took 1 day. I interviewed at SWBC (San Antonio, TX) in Oct 2015
Interview
The scene was a job fair at the call center location. Filled out a small card to state what job interested in. Took a computer test and depending on the results an interview was given.
When I were there, we got a lot of incentives such as yearly bonuses around Christmas, which equal one full paycheck. We also got discounts to basketball and hockey games of teams that the company sponsor.
I applied through other source. I interviewed at SWBC (San Antonio, TX)
Interview
2 assessment modules (Customer service and process/typing test) prior to 1 on 1 face interview. An application to fill out. One on one face interview with supervisor or manager. Saw the recruitment team.
Interview questions [1]
Question 1
Tell me a time when you had an upset customer and how did you resolve their issues.
I applied online. I interviewed at SWBC in May 2017
Interview
Very easy but time consuming. Very positive and helpful people doing the interview process. Took awhile for all the process to get approved and completed before I was hired.