I applied through an employee referral. The process took 3 weeks. I interviewed at Safran (Hamburg) in Aug 2023
Interview
The interview process had two parts: first round with CSR Manager and HR, second round with CEO and HR Manager 2 weeks after the first interview. Communication with HR was smooth and professional.
Interview questions [1]
Question 1
How much customer service was there in your previous role?
Strange. The HR staff almost say that you are lying! Rather than learn, they stress you out and watch. They try to make you commit mistakes and they do not stop
I applied online. The process took 3 weeks. I interviewed at Safran (Gonfreville-l'Orcher) in July 2016
Interview
Un rendez-vous physique d'environ 1 heure avec le futur Manager des équipes de l'administration des ventes. Un échange franc et agréable sur les missions du poste ainsi qu les chiffres clés de l'entreprise. Suivi de plusieurs test de niveau,logique et de langues:
- Test Excel
- Test de logique carré magique
- Test QCM anglais
Interview questions [1]
Question 1
Q1: Comment pourriez vous améliorer l'expérience client ?
Q2: Quel est selon vous le critère le plus important dans le suivi d'une commande client ?
Q3: Expliquez nous vos motivations pour le poste mentionné