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      Sallie Mae

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      Servicing Specialist Interview

      11 May 2014
      Anonymous employee
      Wilkes-Barre, PA

      Other Servicing Specialist interview reviews for Sallie Mae

      Servicing Specialist I Interview

      30 June 2016
      Anonymous interview candidate
      Newark, DE
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Sallie Mae (Wilkes-Barre, PA) in Apr 2014

      Interview

      I filled out an application online and received an email the next day to schedule an in-person interview. I went to the in-person interview and a few days later I was called for a phone interview. A few days later I was offered the position over the phone. Then they performed a background check and drug test.

      Interview questions [1]

      Question 1

      What are your weaknesses?
      Answer question
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at Sallie Mae (Newark, DE) in June 2016

      Interview

      I applied online and about one week later received an email from the HR recruiter for a phone interview. Phone interview completed the next day and the recruiter was very informative. The actual interview was horrible, the interview was literally over in about 7 or 8 mins.. I asked questions to engage the conversation but he seemed to be rushed and wanted the interview to be over just as quick as it had started. I interview well but this one was by far the worst one in history. I wasn't surprised to not have received an offer, I wouldn't of accepted anyway.

      Interview questions [1]

      Question 1

      Where do you see yourself career wise in 5yrs
      Answer question

      Servicing Specialist I Interview

      27 Mar 2016
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Sallie Mae in Mar 2016

      Interview

      Completed application and within 2 days I was contacted to set a date for a phone interview. I set the date and had a 10-15 min convo, asked questions about my experience and how I would handle irate customers. Seemed like my answers were appreciated. Was told I would be contacted for a in person interview if they decided I would be a good fit for position. A couple days letter I got the email to schedule my interview! Interview day i get there about 10:45 for my 11 am interview.. Didn't get called until about 11:15... No biggie, cause I was nervous and needed a little time to get it together. The interview ended up being very relaxed and not intimidating! Went quickly! I answered the questions, he asked more, I asked a couple questions and it was boom.. Great meeting u, HR will contact you if we decide you are a good fit. I personally felt good about the interview. I left feeling like I was just talking to a friend about what kind of job environment I could grow in and where I would be in a couple years. My interview was on a Wednesday. I'm writing this review on Sunday and sadly I haven't heard anything just yet. Keep checking my email and answering any number that calls my phone so I won't miss it if they reach out! Hopefully good news is on the way!!

      Interview questions [3]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      What characteristics should a call center environment have to thrive?
      Answer question

      Question 3

      Why are you the best candidate for this job?
      Answer question