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      Sam's Club

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      Member Service Representative Interview

      6 Mar 2018
      Anonymous employee
      Sanford, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sam's Club (Sanford, FL) in Mar 2017

      Interview

      Quick response. Rec'd call from HR and received a date to interview. You will have 2 interviews, from Manager of your department and a higher manager. If you receive a 3rd interview, you are filing out hiring paperwork. EZ questions.

      Interview questions [2]

      Question 1

      Describe a time that you helped a customer.
      Answer question

      Question 2

      How did you overcome a problem and how did you fix it?
      Answer question

      Other Member Service Representative interview reviews for Sam's Club

      Member Service Representative Interview

      12 July 2025
      Anonymous employee
      Fayetteville, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sam's Club (Fayetteville, NC)

      Interview

      Interview process was straightforward and easy. They asked basic questions and basically just wanted to make sure I’d be comfortable asking random people to upgrade their membership or apply for credit cards.

      Interview questions [1]

      Question 1

      How would you handle an upset member (customer) ?
      1 Answer

      Member Service Representative Interview

      6 Oct 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sam's Club

      Interview

      It was quick and they were able to get all my info in a timely manner. They were very personable, like I was talking with someone I knew. I guess they need people bad because they wanted me to start the same day.

      Interview questions [1]

      Question 1

      What would my availability be?
      Answer question
      1

      Member Service Representative Interview

      16 June 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Sam's Club in Sept 2020

      Interview

      Super easy, short interview. They hire on the spot. Asked about availability and experience. They drug test randomly and only at some locations. Hiring process took about a total of 4 days after background check and W-2 was completed.

      Interview questions [1]

      Question 1

      What is your availability like and when would you be able to start?
      Answer question