I applied online. The process took 3 weeks. I interviewed at Samaritans (MA) in Aug 2021
Interview
They requested two references, teachers or friends, and set up 30 minute interview over Zoom where they asked about some personal information, elaboration on essay answers, and the two questions below.
Interview questions [1]
Question 1
Asked about greatest strengths / weaknesses related to ability to help others, topics that i wouldn’t be comfortable speaking about. They also asked if there was a teenage girl who was pregnant and called the hotline, how would I approach helping her
I applied online. I interviewed at Samaritans (MA) in Nov 2020
Interview
Good but rigourous - asked some tough but important questions. Initially an open evening was held then an interview on zoom.
After the training there is also further interviews to ensure you are a good fit
Interview questions [1]
Question 1
Describe a time in your life when someone has helped you
The interview is pretty simple. They are looking if you know good communication techniques that you will be using on the Helpline. They asked some scenario based questions. The interviewer is welcoming and kind.