Very nice interviewers, but lack of communication once you're removed from the process. When you advance to the next round, they communicate quickly, but they never sent a rejection despite being further in the process. Their web portal is a good idea in theory but is not actually updated with your interview status.
Other Enterprise Customer Success Manager interview reviews for Samsara
I applied through other source. The process took 5 weeks. I interviewed at Samsara in Mar 2026
Interview
The process moved from a recruiter outreach to a hiring manager screen, then a mock EBR presentation, and finally back-to-back senior leader behavioral panels. Well-organized start to finish and every person I spoke with was impressive.
Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything.
The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow.
Recruiter was responsive and communicative the whole way through. Overall a great experience.
Advice: Map your stories to Samsara's values before you go in and come with strong questions for each interviewer. They reserve time for it, and it matters.
I applied through other source. I interviewed at Samsara in Mar 2026
Interview
The interview process was well-organized start to finish and every person I spoke with was impressive. Samsara sends solid prep materials in advance and is upfront that interviews are behavioral and values-based. Know their company values cold and use STAR for everything.
The mock EBR is the most challenging piece. Practice delivering it with live interruptions because the panel will ask questions throughout and you need to stay on track without losing your flow.
The recruiter was responsive and communicative the whole way through. Overall a great experience.
Advice: Map your stories to Samsara’s values before you go in and come with strong questions for each interviewer. They reserve time for it and it matters.
Interview questions [1]
Question 1
The interviews are heavily behavioral so expect questions like “Tell me about a time you identified risk on an account before the customer raised it” or “Describe a situation where you had to align internal teams around a customer outcome.” Every question ties back to their company values — that’s the throughline across all rounds.