Santander Late Stage Collections Interview Questions

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Santander

Interviews

Late Stage Collections Interview

20 Sept 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 4 days. I interviewed at Santander (Mesa, AZ)

Interview

I submitted a general application online and a gentleman called me to see what positions may interest me. We discussed my resume and he suggested a position that they were needing to fill. I interviewed a few days later.

Interview questions [3]

Question 1

Describe a time that you had to deal with a difficult customer, how you handled it and what was the outcome?

Answer question

Question 2

Dscribe a time that you had a customer that was asking for something that you were unable to provide them?

Answer question

Question 3

How do you handle situations when you have to work with another department?

Answer question

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Santander

Late Stage Collections Interview

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Late Stage Collections Interview