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      Santander

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      Universal Banker Interview

      17 Mar 2019
      Anonymous employee
      Newton, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 1+ week. I interviewed at Santander (Newton, MA)

      Interview

      Smooth process, was contacted by recruiter first. Interview with recruiter was pretty standard just asking normal questions like how have I achieved goals in my previous sales job and similar things, it did not last more than 15 min. Recruiter mentioned that I’d be contacted by branch manager. Was contacted the day after to set up interview. Interview went pretty well with questions like how do I manage angry customer and mainly explaining what the universal bank role is. Had second interview with district executive on the same day since I had time and they offered. Was asked similar questions and also to role play how I did sales on my previous job although it was not bank related, also explained what the role of universal banker is. Told me I’d be contacted within a week and I did. Very smooth, professional and not stressful.

      Interview questions [2]

      Question 1

      How would you deal with angry customer?
      Answer question

      Question 2

      Role play how would you start a conversation to get to a possible sale
      Answer question

      Other Universal Banker interview reviews for Santander

      Universal Banker Interview

      2 Sept 2024
      Anonymous employee
      West Windsor, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Santander (West Windsor, NJ) in July 2020

      Interview

      2 interviews. One with 2 branch managers mostly general questions in sales and customer service. The other one with the district executive about sales ideas and customer service questions scenarios

      Interview questions [1]

      Question 1

      Tell me about yourself question?
      1 Answer

      Universal Banker Interview

      18 July 2017
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Santander (New York, NY) in June 2017

      Interview

      Initially had a phone interview with HR. Then a group interview with 3 managers at the branch to which I applied. Next, I was asked to meet with another branch manager a couple days later. Haven't received any word from HR or the hiring branch manager.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question