I applied online. The process took 1 week. I interviewed at Santander (Brooklyn, NY) in Aug 2020
Interview
Initially I was communicated by phone. Had three interviews. First with the recruiter, second with the district executive and third with the branch manager. All interviews averaged to be about a half hour or so depending on questions.
Interview questions [1]
Question 1
what's the difference between customer service and customer experience?
I applied online. The process took 2 weeks. I interviewed at Santander (New York, NY) in Dec 2013
Interview
Hr representative manager, district manager . All went pretty smoothly, the resume is picked up with a lot of retail experience, not just banking. They are very concentrated on sales, so even if your title suggests your primary role is operations, it isn't.