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      Santander

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      Universal Operations Specialist Interview

      17 May 2021
      Anonymous employee
      Brooklyn, NY

      Other Universal Operations Specialist interview reviews for Santander

      Universal Operations Specialist Interview

      19 Feb 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Santander (Brooklyn, NY) in Aug 2020

      Interview

      Initially I was communicated by phone. Had three interviews. First with the recruiter, second with the district executive and third with the branch manager. All interviews averaged to be about a half hour or so depending on questions.

      Interview questions [1]

      Question 1

      what's the difference between customer service and customer experience?
      Answer question
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Santander (New York, NY) in Dec 2013

      Interview

      Hr representative manager, district manager . All went pretty smoothly, the resume is picked up with a lot of retail experience, not just banking. They are very concentrated on sales, so even if your title suggests your primary role is operations, it isn't.

      Interview questions [2]

      Question 1

      What is your sales experience
      Answer question

      Question 2

      Why Santander
      Answer question