I applied online. The process took 1 week. I interviewed at Santander (North Richland Hills, TX) in Jan 2015
Interview
Initial call was from a recruiter that asked me about my current position, was then offered a face to face interview. Face to face interview was with a hiring manager that asked me more about myself, qualifications, and goals. Received a callback about 5 days later offering me the position.
Interview questions [3]
Question 1
If a customer were to call in angry and upset about service, how would you handle it? (Step by step)