I applied online. The process took 2 months. I interviewed at SaskTel in July 2021
Interview
Basic computing and networking questions. Describe internet to a 5 year old. How do you troubleshoot a bad internet connection Interviewer really nice, were always assisting candidate to get the to the correct answer.
Other Customer Service Representative (CSR) interview reviews for SaskTel
I applied online. The process took 2 months. I interviewed at SaskTel (Regina, SK)
Interview
The interview process for SaskTel is quite extensive. They want to ensure that they are thoroughly assessing candidates that will be a good fit for the role. Because of this, SaskTel has amazing people working for the company. You will have to go through a series of steps to get hired on with SaskTel.
Interview questions [1]
Question 1
The one thing that stood out for this role, was to provide examples where you used persuasive selling, and they also wanted examples of you working well with others.
Lots of behavioural questions. They will contact a background check on you. One of the longest interviews that I have had. It took a while for my resume to be noticed and for me to be called for the interview.
Interview questions [1]
Question 1
How would you handle a certain situation regarding an upset customer?