SaviLinx Customer Service Representative Interview Questions

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SaviLinx

Interviews

Customer Service Representative Interview

23 July 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 day. I interviewed at SaviLinx (Jackson, MS) in Aug 2020

Interview

The interview process was in person and quite comfortable. Interviewer asked several questions; why did you leave your last job. Have you worked in a call center before. Can you describe a time when you went above and beyond to resolve an issue for a customer.

Interview questions [1]

Question 1

Can you describe a time you went above and beyond to resolve an issue for a customer and what was the outcome?

Answer question

Other Customer Service Representative interview reviews for SaviLinx

Customer Service Representative (CSR) Interview

16 July 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. I interviewed at SaviLinx (Lawrence, MA) in June 2024

Interview

The interview process was easy, convenient and very informative. The hiring process goes hand in hand with the interview process which is great because you know if you have the job or not. It’s a 2 part process which is convenient to the company and potential employee.

Interview questions [1]

Question 1

Describe a time you had a difficult customer and what you did to de-escalate the situation?

Answer question

SaviLinx response

Thank you for sharing your experience. Your feedback is important and helps us do better. I’m pleased that your experience is positive and in alignment with our Guiding Principles. It’s our goal that the employee experience reflects our Guiding Principles. Thanks again for taking the time to write us a review.

Customer Service Representative Interview

15 Feb 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 days. I interviewed at SaviLinx (Lawrence, MA) in Feb 2023

Interview

Fast and easy question very respectful person, tomorrow is my in person interview I’m exited hope i get hired. I really think is a good start i have never done this before but i want to because of my litle daughter

Interview questions [1]

Question 1

Do you have customer service experience

1 Answer

Customer Service Representative Interview

14 May 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at SaviLinx in May 2021

Interview

The whole interview process wasn’t as stressful as most are. I had to complete an online assessment, a phone assessment and then had a phone interview. I enjoyed the whole process. Also, HR has been super helpful in answering any and all questions I have had. I am looking forward to working for SaviLinx.

Interview questions [1]

Question 1

How would you handle a difficult customer?

Answer question

SaviLinx interviews SaviLinx Customer Service Representative interviews SaviLinx interview

Customer Service Representative Interview

23 July 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 day. I interviewed at SaviLinx (Jackson, MS) in Aug 2020

Interview

Interview questions [1]

Question 1

Can you describe a time you went above and beyond to resolve an issue for a customer and what was the outcome?

Answer question

Other Customer Service Representative interview reviews for SaviLinx

Customer Service Representative (CSR) Interview

16 July 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. I interviewed at SaviLinx (Lawrence, MA) in June 2024

Interview

Interview questions [1]

Question 1

Describe a time you had a difficult customer and what you did to de-escalate the situation?

Answer question

SaviLinx response

Customer Service Representative Interview

15 Feb 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 days. I interviewed at SaviLinx (Lawrence, MA) in Feb 2023

Interview

Interview questions [1]

Question 1

Do you have customer service experience

1 Answer

Customer Service Representative Interview

14 May 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at SaviLinx in May 2021

Interview

Interview questions [1]

Question 1

How would you handle a difficult customer?

Answer question

SaviLinx

Customer Service Representative Interview

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