I applied online. I interviewed at ScribeAmerica (New York, NY) in Aug 2015
Interview
I received the offer for a phone interview a few days after I submitted my application. The interviewer was kind and friendly. She replied promptly to my emails and gave me an orientation packet to look over prior to our conversation. In the phone interview I was asked a few typical interview questions, asked about my availability, the languages I speak, what I know about being a medical scribe, what I want to do in the future, strengths & weaknesses, etc. She also quizzed me briefly on medical terminology and abbreviations that were in the training packet. She allowed me to ask her any questions I had. The phone interview lasted about 30 minutes.
In the end, she commented that I was a strong applicant but I did not meet their language requirement, so I did not suit their needs. It was a good experience but disappointing since Scribe America states medical scribes do not work as translators.
Interview questions [1]
Question 1
How do you handle stressful situations? Can you give me an example?
The communication prior to the interview primarily took place through email, which made the process straightforward and easy to follow. The interview itself was conducted virtually, and the interviewers were friendly, professional, and made the experience comfortable.
The interview process included an intuitive pre-recorded video interview as part of the initial application. Responses have multiple submission attempts, and you could watch your video back before submitting. I heard back from a hiring ambassador within 2 days of submitting to confirm my work availability and ability to commute to the proposed site. I received an offer within 1 week of applying. Response time may depend on the site and current needs. After accepting the offer, you will undergo additional steps depending on your site, including but not limited to a background check, e-consent forms, the credentialing process (paperwork, medical testing (UDS + QFT and mask fit), medical terminology exam, onboarding call, ScribeU courses, EHR training, bridge/floor training). Onboarding steps are very clear to follow, prepare you well for the role, and are paid.
Interview questions [2]
Question 1
What are your long-term career goals, and how will working with ScribeAmerica help you achieve them?
One behavioral interview with a lead scribe who asked about my experiences working with patients and doctors. Although I had none, they still accepted me because of my previous experience in the STEM field and interest to go into medicine.