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      Sears

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      Consultative Sales Associate Interview

      12 Dec 2016
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Sears (New York, NY) in Dec 2016

      Interview

      I applied on the Sears website and within minutes received an invitation to a phone screen interview and a link to schedule a date and time. I did exactly this, and would end up having to reschedule twice because the phone screener either never called or “had something come up” right before the scheduled phone screen. I ended up having the phone screen almost a full week after it was originally scheduled and feel this may have ultimately cost me the position. The phone screen went very well and I ended up being scheduled for a formal phone interview with the hiring manager a few days later. That interview also seemed to go well with the hiring manager often sounding like she was going to offer me the job on the spot. Only that wasn’t the case as several days later I received a canned “thank you for your interest but we have decided to go with someone else” letter. The rejection stung tremendously as I really felt like I was doing them a favor by even applying. Sears has been struggling with a lot of turn over. I would have been a great hire someone who not only would have been great at the job but who also would have stuck around and moved into other positions. This would be kind of like being shot down by the homeliest girl in school or Payton Manning offering to come out of retirement and Quarterback The Cleveland Browns but being told “no thank you, we aren’t interested.” The position required very little experience and I brought to the table 12 years of effective selling experience. Apparently the “talent acquisition” people either have no idea for talent, or have an eye for it but feel threatened by it.

      Interview questions [2]

      Question 1

      Name A Time When You Had To Deal With A Difficult Customer And How Did You Handle It?
      1 Answer

      Question 2

      Why Do You Feel You’d Be A Good Fit For This Position?
      1 Answer
      1

      Other Consultative Sales Associate interview reviews for Sears

      Consultative Sales Associate Interview

      26 Feb 2025
      Anonymous employee
      Philadelphia, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Sears (Philadelphia, PA) in June 2021

      Interview

      not a hard interview, asked about past experience, any experience with selling hardline staff, if not, that's all right. Talk to me about yourself, why you want to apply for sears?

      Interview questions [1]

      Question 1

      any experience with selling hardline staff
      Answer question

      Consultative Sales Associate Interview

      25 Apr 2017
      Anonymous employee
      Moorestown, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Sears (Moorestown, NJ)

      Interview

      I was interviewed 3 times in 1 day. First by the head of HR, then the Floor Manager, then the Store Manager. I was told that I would never get benefits, never be full-time, but that i could "creatively" run the floor,

      Interview questions [1]

      Question 1

      Why do you want to work here when you are obviously over qualified?
      2 Answers
      1

      Consultative Sales Associate Interview

      7 Feb 2017
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Sears (Toronto, ON) in Jan 2017

      Interview

      I was contacted very soon after I submitted my resume - approx 2 days. I was called in for an interview within the week, and met with a department manager and a senior manager. Both were very pleasant and not intimidating. Made me feel like a part of the team even before I was hired!

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer
      1 Answer