I applied online. The process took 4 weeks. I interviewed at Sears (Spokane, WA)
Interview
there is a long assessment test on line. then a phone interview.then a background and drug test. then an in person interview. all general questions. it took a month to complete all in all.
Interview questions [1]
Question 1
what was a way of handling a unsatisfied costomer?
I applied online. The process took 1 week. I interviewed at Sears (Buffalo, NY) in May 2018
Interview
Simple conversation to start and then many situational questions. The manager was stern but easy to talk to. They want to hear about people skills more than anything else. Focus on times you assisted customers and your interest in the products.
Interview questions [1]
Question 1
How would you deal with a disagreement with a coworker?
When I applied 5 years ago it was a different set up from what it is today. Now days you deal with a market recruiter with no Human Resources in the store. One interview will be with your direct manager and the second will be with the store manager. Overall process can be lengthy, especially if you've moved a lot, then the background check can take a while.
I applied online. The process took 4 days. I interviewed at Sears (Eureka, CA) in Oct 2016
Interview
They interviewed 3 people at the same time, It was kinda different than what im used to but with my qualifications I was still very confident. After the first interview they asked the other 2 people to leave and they kept me for a second interview. They offered me a job after. Still completeing the stuff they e mail you after the interviews
Interview questions [1]
Question 1
They asked questions like how you have provided excellent customer service in the past and how you have dealt with problem customers in the past.