I applied through a recruiter. The process took 4 weeks. I interviewed at Sears (Tucson, AZ) in June 2016
Interview
The interviews for one call center location are managed by a recruiter from another site. I think this is done to remove bias but it makes communication quite difficult. Especially when the recruiter is in another timezone. We had to reschedule interviews numerous times because no calendar invites were sent and I would be waiting for a call at the wrong time.
After pre-screening, it is all handled at the local level. Depending on which members of the Leadership team are conducting the interview determines the level of difficulty. in this case, it was my current boss and the person who previously had the position in question, so it was a good interview.
Interview questions [1]
Question 1
Give a time that it was necessary to give feedback to a peer after a confrontation and how did you ensure to not damage the relationship