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      Customer Service Manager (CSM) Interview

      7 Mar 2025
      Anonymous interview candidate
      Denver, CO
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Segment (Denver, CO) in June 2024

      Interview

      Consisted of a few steps including: Screen Take home test Hiring manager Presentation I decided to decline the offer as I got a better offer from somewhere else. Overall the the interview process was okay not great.

      Interview questions [1]

      Question 1

      How did you deal with a challenging customer experience?
      Answer question