The process took 1+ week. I interviewed at Serco Group (Hook, South East England, England) in Nov 2011
Interview
Role found in Job Board
Filled out company application form
Interview @ 10 days later
Interview arranged by Serco for Friday afternoon i6:00
Interview changed on day to 15:30
Greeted by interviewing manager in reception - Poor initial impression offered a coffee by manager which I accepted - When I asked for sugar in my coffee the manager ripped the top off 2 sachets of sugar with his teeth and pour them into my coffee, nice!
We went into interview room where I met another manger both of them interviewed me, I was asked to reprise my CV and first manager became agitated and impatient. He then asked me what I knew about Serco when I mentioned some of the customers that I was aware of and were on the homepage of the Serco website he appeared to be unaware of some of Serco's customers.
The interview went downhill fast I was relieved when the manager stated it was working for him and I stated that I had noticed that very soon after the interview had commenced.
I thanked him for his time we shook hands and I left - probably one of the worst interviews I have ever had!
Interview questions [1]
Question 1
The best I can come up with - Do you know what Serco does?
I applied online. The process took 2 weeks. I interviewed at Serco Group (Solihull, England) in Dec 2023
Interview
Straight forward informal chat with questions centered around the role and approach to embedding a new strategy. Taken on a tour of office and introductions to key stakeholders and other managers.
Interview questions [1]
Question 1
Previous experience within sector and
Strategy approach