I applied through a recruiter. The process took 1 week. I interviewed at Serene Health (San Diego, CA) in Apr 2026
Interview
Very strange. ECM Site Manager 1:1 interview turned out to be 3:1. Made to wait nearly half an hour past interview time for no other reason than to be made to wait. ECM Site Manager unable to describe performance metrics used in monitoring LCM performance.
Nothing to Give at this time Yes, could you share more about the team’s approach to handling high-volume client support and what success looks like in this role?Do you have any questions for us?
I applied online. I interviewed at Serene Health (Sacramento, CA) in Nov 2025
Interview
The office was not the same as the one recruiter stated. Also I had the previous office assist me on where the interview was, and did not provide me with any feedback.
Interview questions [1]
Question 1
Do you have any experience with vulnerable populations?