I applied online. The process took 2 months. I interviewed at Service Management Group (São Paulo, São Paulo) in Jan 2024
Interview
Stage 1 - Screening by HR
Stage 2 - Interview with CS Director and CS VP
Stage 3 - Business Case presentation to CS Director, CS VP and CS SVP
Interview questions [1]
Question 1
Related about my work background and how they would contribute to the position. What would I do in specific situations with customers, and how would I deal with it.