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      Shelter Insurance

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      Customer Service Representative Interview

      10 June 2015
      Anonymous interview candidate
      Columbia, MO
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Shelter Insurance (Columbia, MO) in May 2015

      Interview

      You begin by filling out an application (no resume or references necessary), then you may get a follow up email soon afterward with a link. At that point you answer questions that deal with how you would react in various situations, pretty basic math questions, and a simulation of the call center. If you "pass" that section you make it to the actual interviews. There are three one hour long interviews in a row. After deciding whoop to hire and performing background checks the company will call to tell you whether or not you were hired.

      Interview questions [2]

      Question 1

      Most questions wanted a situation as an answer. As in, "What was a time ....? What did you do? "
      Answer question

      Question 2

      If you had all the money in the world, what job would you do?
      Answer question

      Other Customer Service Representative interview reviews for Shelter Insurance

      Customer Service Representative (CSR) Interview

      16 June 2025
      Anonymous employee
      Henderson, NV
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Shelter Insurance (Henderson, NV) in Jan 2021

      Interview

      My process was a back to back interview with two separate people which ran 1 hr each. Very detailed in person interview. They had plenty of questions and also threw in curveball not typical in an interview that I wasn't sure how it fit might have been just to get you to not be nervous.

      Interview questions [1]

      Question 1

      Why do you believe that we should hire you in this role.
      Answer question

      Customer Service Representative Interview

      27 July 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Shelter Insurance in Nov 2020

      Interview

      3 hrs interview, behavioral and situational. I love the process because they will see how consistent you are with your answers. 3 supervisors will conduct the interview. They will ask lot of situational and will see how you handle.

      Interview questions [1]

      Question 1

      Tell something about yourself. Tell me about your job experience
      Answer question
      1

      Customer Service Representative Interview

      8 Feb 2018
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Shelter Insurance in Dec 2016

      Interview

      The interview process was extremely long. They set up an interview with me that turned out to be three interviews with three separate people. They were all pleasant to speak with but it was very repetitive. I understand wanting to get the right people but with turnover the way it is there, stop wasting the time.

      Interview questions [1]

      Question 1

      Tell us about your customer service experience.
      Answer question
      2