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      Shelter Insurance

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      Insurance Customer Service Representative Interview

      27 July 2024
      Anonymous interview candidate
      Las Vegas, NV
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Shelter Insurance (Las Vegas, NV) in July 2024

      Interview

      So the process started off with a hiring supervisor phone screening you. If you are qualified, you are moved to three different interviews. Those three different interviews are the same day Back to back 30 minutes each. The vibe was great with the first two but the last one wasn’t so great. You can tell she wasn’t interested at all. It’s very weird to have three interviews back to back same day. I felt like my head was going to explode.

      Interview questions [1]

      Question 1

      Tell me a time you had to deal with a difficult customer and how did you resolve their problem?
      Answer question