The process took 1 day. I interviewed at Sherwin-Williams (Cleveland, OH) in Jan 2012
Interview
I sat down with a customer service rep. for 15 minutes and was able to ask questions and witness several live calls. The interview comprised of behavioral type questions and was fairly straight forward.
Interview was performed after the initial call, a week after my application was submitted. The interview was performed in the company's office with basic interview questions. I only met with the manager and assistant manager as available between customers.
I interviewed at Sherwin-Williams (Philadelphia, PA)
Interview
2 calls and one face to face. Quick process. Moved along. Positive experience. Will need to come prepared as they will ask you in depth regarding past expieirnces. I would reccomend in future. Thank you for a great time.
Customer service questions mostly. I would recommend still coming in and looking nice and being prepared for behavioral based answers. It was very relaxed and easy to talk during the interview.