Was selected for a call with a recruiter and then had a call with the hiring manager. I got the impression they were already late stage (ie- offer) with somebody else because they moved extremely quickly to get me on the phone and the hiring manager didn't' seem super interested and almost annoyed they had to take the meeting. Recruiter ghosted multiple follow ups for about a week before I received a canned rejection notice.
I applied in-person. The process took 1 day. I interviewed at Simpro Solutions (Toronto, ON) in Jan 2014
Interview
Standard reading and writing test - some questions on prior experience. Fairly standard process for a third party call center role. Interviewer was friendly and training was provided. You generally have to go through the training and a few days on the phone before you are guaranteed a spot.