I applied through an employee referral. The process took 3 weeks. I interviewed at SmartBooks (Boston, MA) in June 2016
Interview
Long interview process. Never actually met anyone in person. Judged me solely on a FaceTime interview with two people who I thought were awful at interviewing and not personable at all. If I actually met with someone face to face would have gotten to know me. Missed out on a great employee.
Thanks for your time and effort in our process. I am sorry that you did not have a good experience in our interview process. Since this position deals with clients in a remote environment, we need to make sure that our employees can express themselves well over the phone, or video call. I appreciate your feedback.
I applied online. The process took 1 week. I interviewed at SmartBooks in Aug 2018
Interview
After applying online I received an email from a member of HR to set up a phone screening. During the screening questions about my work experience and skills were asked and I was informed that if I wanted to proceed I would have to take a skills test and interview with three separate people before the decision was made. I received the link to the skills test and was told I needed a combined score of 80 to proceed. The test was 50 questions and I had 60 minutes to complete. The test had questions on Logical Reasoning, Financial Accounting and Bookkeeping. After taking the test I was set up to have my first phone interview a few days later and was told it would take 30 minutes.
The day of the phone interview, the interviewer was uninterested in what I had to say and didn't give me the opportunity to explain my answers. They basically read a number of questions off a sheet of paper. Between their questions and my attempt to ask 3-4 questions at the end of the interview the entire interview lasted 10 minutes.
I never received another call or email in regards to the other two interviews I was told would happen.
Interview questions [3]
Question 1
One a scale of 1 to 10 rate your skills in preparing financial statements.
I applied through a staffing agency. The process took 4 weeks. I interviewed at SmartBooks (Plymouth, MA) in Sept 2016
Interview
Very long process. Two online tests and a FaceTime interview. I thought the whole process was very impersonal. The questions they asked in the FaceTime interview were very cookie cutter and in no way representative of myself as a candidate.