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      Client Success Director Interview

      1 Sept 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at SmarterHQ in July 2020

      Interview

      I had an initial call with the hiring manager, a follow-up call with the VP, another call with some folks currently in the role and finally did an hour-long mock QBR for the team.

      Interview questions [1]

      Question 1

      What do you look for in a manager?
      Answer question

      Other Client Success Director interview reviews for SmarterHQ

      Client Success Director Interview

      9 Sept 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at SmarterHQ

      Interview

      Went through first round call with recruiter that went well. 2 days later received an email asking to speak again to clarify questions. We mainly talked about the scenario of if I was not promoted or provided opportunity for growth would I be happy with the job still. This conversation stemmed from me mentioning on my first call I was ready to join a young company, work hard, and move into a leadership role eventually. Since the recruiter was pretty hung up on this I imagine they are not really interested in ambitious people that would potentially leave the company if there was no career advancement. My advice is pass on applying if you have ambitions of moving up or do not mention them during interview process if you want the job.

      Interview questions [2]

      Question 1

      What do you look for in a manager?
      Answer question

      Question 2

      What was a time you remember that was a big win for you? Likewise what was a challenging time?
      Answer question
      1