I applied online. The process took 4 weeks. I interviewed at Social Security Administration in June 2020
Interview
I was first asked a couple of general questions just to determine fit, then I was given a scenario and asked to prepare for a couple of minutes to answer questions from one of the interviewers who was acting like an individual calling for claims assistant. After I passed that portion of the interview, I was told I passed the scenario assessment and asked more specific questions to see if I fit the job profile.
Interview questions [1]
Question 1
Something along the lines of "Do you mind working by the book?"
I interviewed at Social Security Administration (Philadelphia, PA)
Interview
Completed application on federal employment website, the application was completed on USA jobs. Took several months after application before interview. Interview consisted on a variety of questions about customer service and application capabilities.
I interviewed at Social Security Administration (Dallas, TX)
Interview
The interview process was average they asked general questions and behavioral questions. My interview was over the phone it was a panel of five people interviewing me asking different questions.
Very Good interview with a well informed interviewer. Learned the job duties in a concise manner. I appreciate the knowledge of the interviewer and their understanding of the agency and position.