I interviewed at Sonesta International Hotels (Houston, TX)
Interview
Quick but long wait in the hotel lobby that was awkward and everyone kept asking if I needed anything and welcome is creepy over all it wasnt the wost just didnt seem like a good fit overall
I interviewed at Sonesta International Hotels (Anaheim, CA)
Interview
Interviewed, the interviewer was really nice, but it wasn't communicated to me that I wasn't being considered for the role and I had to wait for several months to figure out that I was not going to be hired. I wish they had the courtesy to send up a follow-up email, at least; a shame as I really wanted to work for them.
Walkthrough of resume and previous hotel roles, Guest service scenarios, Conflict resolution experience, Team leadership style, Scheduling expectations, Shift responsibilities, Long-term career goals, Cultural fit, Work ethic and values, Pay details and benefits.
Interview questions [1]
Question 1
Tell me a time you encountered an upset guest and what you did to resolve the issue.