I applied online. I interviewed at Spectrum (Vancouver, WA) in Feb 2014
Interview
You did a phone interview. If you did well they had you come in for an interview. If you did well in that one too, you could be offered a job then or they would have you come in for a second interview
Interview questions [1]
Question 1
What was a time you deescalated a situation with an angry customer and how did you do it?
I applied through other source. The process took 1 day. I interviewed at Spectrum (Blue Ash, OH) in Nov 2023
Interview
This was at a job fair: 1st interview, assessment, 2nd interview, phone call the next day for offer letter. I enjoyed speaking with the interviewers and they asked basic interview questions.
Interview questions [1]
Question 1
How do you feel about change? In this position, one day the policies could change to the next day.
Applied during a job fair, interview was quick but expected to role play customer interaction. Was told purpose is to gauge how you'd handle more forward customer interactions. Was called back within a week and if accepted starting within upcoming month.
Interview questions [1]
Question 1
How would you handle a customer upset due to promotion ending?
I applied in-person. I interviewed at Spectrum (Charlotte, NC) in Jan 2023
Interview
The interview process sucks they had a hiring event and they were very very unprofessional I passed the assessment and sent a resume, had a phone interview and a face to face interview still not good enough but one thing I have learned no one will be ever good enough so look for something else because they are very unreliable for work for someone that is looking for immediate work very misleading. I will never apply again.